Claims Agent audits disputed dollars, negotiates inbound and outbound demands, and builds statute-grounded arbitration filings, with your adjuster in final control.
Claims School trains reps to that same standard before they ever touch a live file.
AI agents audit, negotiate, and file subrogation claims — inbound and outbound. Every response backed by evidence and statute.
Reps learn when to accept, negotiate, or deny through lessons and simulations — graded like a real file.
Experienced adjusters are retiring, repair complexity keeps climbing, calibration frequency alone rose from 21.8% to 28.3% of repairable estimates in a single year, and legacy training can't scale to fill the gap fast enough. In pure comparative-negligence states, missing even a modest liability shift can cost thousands per claim, the kind of judgment call that takes years to develop instinctively. More headcount, more manual training, and more shadowing don't scale against a shrinking pool of experienced mentors.
Claims Agent Suite and Claims School use Firebase Authentication and Google Cloud Run for identity and compute, with all work tied back to saved sessions, Firestore records, evidence, and exportable outputs.